It answers every call and every message

Yes, digaliving identifies the property from the listing reference and answers with that home's details: price, size, area, running costs and condition. Connected to the agency's CRM, it reads the property record and its real status before saying anything, and if the flat is no longer available, it suggests a similar one from the portfolio instead of letting the call drop.

Yes, digaliving asks about budget, financing, timing and area, and tells the serious buyer from the browser using the criteria the agency defines. The agent is alerted straight away with a summary of the conversation, so they call knowing who they are talking to and do not waste viewings on people who are not a fit.

Yes, digaliving books the viewing in the diary of the agent handling that property, in a free slot and according to the property's availability. It does it on the same call, at night or at the weekend too, so the enquirer hangs up with the viewing booked before calling another agency.

Yes, digaliving looks after international buyers in their own language, with no interpreter in between, and informs, qualifies and books the viewing just as it would for any other enquirer. On the coast and in the big cities they are half the demand. If the agency prefers a person to handle them, it passes the call to someone who speaks that language with the reason already explained.

Yes, digaliving connects to property CRMs such as Inmovilla and Witei and works on the agency's existing portfolio, with no change of CRM. Every lead comes in with its details, its property and its source, together with the booked viewing and the call summary, without anyone typing it up by hand. The plans section shows which plans include integration with the sector's software.

digaliving answers the calls that come in from idealista or Fotocasa listings, at night and at the weekend too, which is when people search for homes most. The listings do not change: only the phone number shown in them is diverted. Every call is logged with the reference it came in on, so the agency can see which listing brings in viewings.

Yes, digaliving asks the reason for every call and does not treat someone who wants to sell the same as someone looking for a flat. If an owner who wants to sell calls, it notes the area, the size and the timeframe, and leaves a message for an agent to call them and go and value the property. If they are already a client of the agency, it recognises them by their number.

No, digaliving does not negotiate prices, discounts or exceptions: that is for the agent handling the property to decide. It gives only the prices the agency has loaded, and if the enquirer asks whether there is room to negotiate, it tells them they will discuss it with the agent and passes on what they are looking for and their budget, or transfers the call if the agency prefers.

Yes. heydiga takes appointments and bookings at night, at weekends and on bank holidays, which is when a good share of calls are lost, and writes them into the business's calendar before hanging up. It also answers several calls at once, so at peak times no customer is left waiting or hangs up.

Yes. heydiga answers several calls at once, with no queues and no engaged tone, so at peak times no customer is left waiting or hangs up. The plans section shows how many simultaneous calls each plan includes.