Idealista, now on the phone too

It picks up the enquirer arriving from the portal and qualifies them on the same call. heydiga answers the calls and the WhatsApp messages Idealista does not pick up, and writes into Idealista before hanging up.

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You pay for the listing, not for the calls nobody takes

idealista puts the property in front of a lot of people. Every unanswered call is portal money thrown away.

Today

The enquirer calls from the listing at ten at night and gets the voicemail.
Of those who find the line engaged, one in three never calls back.
Plenty of time-wasters call and the team spends the same effort on all of them.

With digaliving

It answers at any hour, answers on the property and books the viewing.
It takes several calls at once, so nobody hears the engaged tone.
It asks about budget, area and timing, and only passes on what has real legs.

What it reads and what it writes

The connection runs both ways: digaliving checks what is published before promising anything and writes the lead as soon as it hangs up.

Reads from the listing

Reference, price and published features.
The property's real status in your portfolio.
Similar properties to offer as an alternative.
The viewing diary of the agent handling it.

Writes into your CRM

A lead with budget, area and timing asked for.
A viewing booked with the property's agent.
The listing they called about, so the portal can be measured.
The transcript and a summary of the call.

Fifteen minutes and it is done

Nothing to install, no technical help and no touching the listings you already have published.

You authorise access

To your portfolio and your CRM, with a permission you can revoke whenever you like.

digaliving reads what is published

References, prices, features and real status. Nothing has to be loaded by hand.

You divert the listing's phone

And every call from the portal ends up as a qualified lead.

If you advertise on idealista, you have this

Every trade has its own casuistry, with its own day, its own integrations and its own questions.

Estate agencies

The team is out on viewings and the lead goes cold in an empty office.

It qualifies the enquirer and books the viewing before they call another agency.

Property managers

A high volume of owners asking the same thing, especially after something breaks.

It gives the status of every case and escalates only what is new.

Holiday rentals and short lets

Guests calling at any hour and in several languages.

It sorts check-in, house rules and issues at three in the morning, in their language.

Developers and new builds

Campaigns concentrate peaks of calls: unanswered, the spend is wasted.

It absorbs the whole peak and leaves every lead qualified for the sales team.

Long-term lettings

A lot of calls that do not meet the criteria and eat up the team.

It filters income, guarantor and term before arranging any viewing.

Coliving and student housing

Extreme seasonality and families calling from other countries.

It holds the seasonal peak and answers in each family's own language.

What changes in an agency that advertises on idealista

The same listings as always, with every call answered.

25%

1 in 4 sales leads comes in outside the dealership's opening hours.

5 min

After five minutes without an answer, a lead goes cold and calls somewhere else.

33%

Of those who get an engaged tone, one in three never calls back.

It asks what we would ask: income, deposit, pets. Everything arrives already filtered.

Long-term letting agency · Bilbao

It filters the curious from the real buyer. Our sales team only speaks to people who can actually buy.

Developer · Seville

What not answering costs you

The calls you miss and the ones that interrupt your work both have a price. Find out how much you could save with digaliving.

Rough figures for an agency:

300 calls a month, 2.5 min each on average.
€450 average spend per customer.

Calls a month300

Average spend per customer€450

Calls that go unanswered today30 %

Money lost every month

€16,200

€194,400 a year

unanswered calls a month

customers who were going to book

Fixed with Diga Growth, 169 €/month.
You are losing 96 times what it costs.

Get that money back

What everyone advertising on idealista asks

The five questions of someone already paying for the portal who wants to use all of it.

Do I have to change my idealista listings to use digaliving?

No, to use digaliving the idealista listings stay as they are: only the phone number shown on them is diverted to digaliving. From then on, every call from the portal is answered at any hour, qualified and turned into a lead with the viewing booked, without touching anything the agency already has published.

Does digaliving know which idealista property they are calling about?

Yes, digaliving goes to the property via the idealista listing reference, without making the enquirer repeat anything. It answers with the published price and features, checks the property's real status in the agency's portfolio and records the listing they called about, so the agency can measure what the portal brings in.

Does digaliving filter out the time-wasters calling from idealista?

Yes, digaliving asks every enquirer coming from idealista about budget, area and timing, and only passes on to the team what has real potential. Whatever does not fit is recorded but does not interrupt the agents, who stop giving every call the same amount of time.

Can digaliving offer another flat if the one in the idealista listing is gone?

Yes, digaliving checks the real status of the property advertised on idealista in the agency's portfolio and, if it is no longer available, offers a similar one instead of letting the call drop. If the enquirer accepts, it books the viewing with the agent handling that other property.

And if I stop advertising on idealista?

digaliving keeps answering the same way even if the agency stops advertising on idealista, because it works on the agency's phone, portfolio and CRM, not on the portal. Calls from other listings, such as those on Fotocasa, are qualified and booked in the same way. The portal can be changed; the agency's phone number stays the same.

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