Choose your receptionist's plan

heydiga only counts as minutes the time the agent spends talking to someone, on both incoming calls and the calls it makes. If nobody answers, that attempt does not count. heydiga's plans go by volume of conversation minutes, and the plans section shows how many each one includes.

heydiga does not cut calls off when the business goes over its plan's minutes: it gives a warning before the limit is reached and reviews with the business whether moving up a plan makes sense. Meanwhile, customers still have someone to answer them. The plans section shows what each plan includes.

Yes, the business can change its heydiga plan whenever it likes, and the change applies from the next cycle. heydiga has no lock-in, so there is no contract to wait out before moving up or down a plan. The plans section shows what each plan includes.

heydiga uses WhatsApp in two ways: as a conversation channel, where the same agent that answers the phone replies to customers and gets the appointment or order done, and to send notifications, reminders and the business's menu, catalogue or price list. WhatsApp notifications come with every plan, and conversational WhatsApp can be added to any of them: the details are in the plans table on this page.

For groups with dozens or hundreds of sites, their own telephony, integration with the company's core system or outbound calling at scale, heydiga builds a bespoke project with each company. It is designed and rolled out in phases, with the volume sized for each case, and it starts with half an hour with heydiga's technical team to see how it would be set up.

Nothing needs to change to use heydiga. The business keeps its phone number and its management software: heydiga connects to the calendar or CRM it already uses to check and create appointments, tickets or orders, and if it uses none, heydiga provides one. Each business decides which calls to divert: all of them, after-hours calls or only the ones it cannot get to.

Yes. With heydiga each site can have its own line or share a single number that routes every call to the right site. Either way, each site keeps its own calendar, opening hours and team, and what happens across all of them shows on the same dashboard. The plans section shows which plan includes bookings across sites.

Yes. Anyone can hear straight away, and for free, how heydiga would answer their business's phone: just type the business's name on the home page. heydiga can also be tried during a trial period before paying; the plans section shows how to get started.