It answers every call and every message

Yes, and that is exactly what heydiga is used for in a restaurant. It answers the phone mid-service, when nobody can stop to pick up, and also in the morning, in the small hours or on the day the restaurant is closed. It checks availability, makes the booking in the system and sends the customer the confirmation. Three in ten calls to a restaurant come in mid-service.

Yes. heydiga connects to the restaurant's booking system, such as CoverManager, TheFork or Restoo, to check free tables and create, change or cancel bookings within the usual sittings. It does not replace the table manager: it uses it. With any other system, what is needed is confirmed before starting. The plans section shows which plans include integration with the sector's software.

heydiga changes or cancels it if it has access to it. The bookings it manages can be moved by phone or WhatsApp without anyone stepping in, and with TheFork connected so can those made on the portal: it finds the caller's booking and keeps it in sync. When the booking came in through a channel it has no access to, it says so and passes the call to the restaurant instead of leaving the customer hanging.

Yes. heydiga also works in restaurants that keep their bookings in a notebook: it answers the calls, takes each booking's details and keeps them organised by service in the diary heydiga provides, without forcing the restaurant to set up a whole platform first. If the restaurant later adopts a booking system, it gets connected and heydiga carries on working the same way.

Yes. heydiga takes the full request (number of people, date, kind of celebration, allergies and special requests) and passes it to the restaurant in full detail to close, because a group usually needs a human decision on room, menu and time. What it prevents is the request getting lost because nobody picked up the phone mid-service.

Yes. heydiga gives allergen information from the menu the restaurant has loaded. Anything that needs the kitchen to confirm, it does not take as read: it flags it and passes the question to the restaurant, so nobody is left with an answer that has not been checked.

Yes. heydiga sends a confirmation when the booking is made and a reminder on the day of the service, with the option to confirm or cancel from the message. If the table falls through, it is freed in time to sell it again: that is the difference between an empty table and a full service. The plans section shows which plans include reminders.

Yes. Connected to the table manager, heydiga knows the restaurant's sittings, rooms and capacity and checks real availability at the moment of the call, so it never offers a table that has just been booked online or oversells a single chair. If the sitting requested is full, it offers another one with space.

Yes. With heydiga each site can have its own line or share a single number that routes every call to the right site. Either way, each site keeps its own calendar, opening hours and team, and what happens across all of them shows on the same dashboard. The plans section shows which plan includes bookings across sites.

heydiga speaks 50 languages and detects the caller's language to reply in it. If the customer switches language mid-conversation, heydiga switches with them, without the business having to configure anything or pass the call to anyone.